Shipping policy
Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times Estimated delivery times vary by location:
- United States: 7–15 business days
- International: 14–30 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.
Customs & Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer. VitalHaven is not responsible for delays caused by customs processing.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us and we'll do our best to resolve the issue promptly.
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